Services

Pivotal HR advises employers on redundancies, employment contract changes, TUPE mergers, disciplinary, sickness & grievance cases.  Our change management services  focus on improving organisational performance, attendance and productivity.

Our services provide you with access to cost effective, business focused, professional Human Resources advice. Our services include:

	Managing change
	Employment advice
	Managing performance
	Recruitment and retention

Managing Change

Effective change management is a critical success factor for organisations responding to the current financial pressures. The number of mergers and acquisitions is increasing as is the requirement to continually restructure services in response to the changing needs of customers and stakeholders.

Effective planning, risk management, leadership and involvement of people are fundamental to ensure the successful management and delivery of organisational change. We can help you to ensure change is successfully managed, implemented and embedded in your organisation.

We can provide you with expert advice throughout all stages of the change cycle by:

	Working with you to establish the business case for a restructure involving redundancies.
	Advising on the TUPE and cultural aspects of mergers and acquisitions.
	Project planning, implementation and evaluation.
	Advising on the people management, risk and cultural aspects of change.
	Communication and consultation with workforce representatives and/or Trade Union negotiations.

Employment advice

Many employers require the flexibility to buy-in additional HR  resource or specialist skills and knowledge on an as required basis.  This may be a result of workload pressures or a requirement for specialist skills and knowledge to complement your existing HR team.  Pivotal HR provides you with the flexibility to buy-in this specialist HR resource at a strategic or operational level.   Here are some situations when it may be a good time for you to call in Pivotal:

	Specialist HR advice required for complex disciplinary or grievance cases.
	To improve staff attendance.
	Auditing and updating your HR policies and procedures.
	Developing or reviewing your HR strategy.
	Interim cover during periods of staff transition.

Recruitment and Retention

Ensuring your organisation attracts, develops and retains a competent workforce with the right mix of skills and abilities is a challenge in today's market. Having a stable, consistent and skilled workforce is critical to delivering a quality service and keeping your salary costs within budget.

We can work with you enable you to attract, develop and retain a competent workforce by providing support in the following areas:

	Developing strategies to reduce vacancy and turnover rates.
	Creating competency frameworks and integrating into recruitment and performance management systems.
	Creating professional and career development pathways.
	Undertaking organisational training needs analysis.
	Drafting and implementing organisational training and development plans.
	Evaluating the impact of training and development activities.

Managing Performance

Improving and measuring performance is vital to being able to demonstrate to customers commitment to continuous improvement and service or product quality.

Developing individual, team and organisational performance management systems and measures are the building blocks to ensuring you are delivering the service and quality standards expected by you and your customers. Pivotal HR can provide you with support in the following areas:

	Measurement of the performance and contribution of your people.
	Reviewing systems and processes to identify efficiency savings.
	Translating organisation aims and objectives into team and individual targets.
	Rewards that incentivise high performance.